Genesys WebSocket Notifications

Subscribe to Genesys Cloud topics and monitor live events.

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Select topic
Topics are loaded from your Genesys Cloud org via /api/v2/notifications/availabletopics and grouped locally by functional area.

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Active subscriptions
Remove individual active subscriptions or select one to inspect its live event window.
No active subscriptions yet.
Live event window
Select an active subscription to view its events.
Waiting for live events. Genesys also sends channel metadata/heartbeat messages on the WebSocket.

WebSocket channel IDs and subscriptions are transient Genesys resources. If you refresh the page, create a new channel and subscribe again.